At 7eleven 888, your privacy is more than a legal obligation — it is a core value we uphold. This policy explains transparently how we collect, use, store, and protect your personal data.
7eleven 888 ("we", "platform", "Company") operating through the website 7eleven888.app is committed to the privacy and personal data protection of every member. This Privacy Policy is crafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in digital data protection.
This policy sets out in detail how 7eleven 888 collects, processes, stores, discloses, and protects your personal information when you use our platform — whether through the website, mobile app, or any other channel we provide.
By registering an account or continuing to use the platform 7eleven 888, you acknowledge that you have read and understood this Privacy Policy, and agree to the data collection and usage practices described herein. If you do not agree, please discontinue use of the platform and contact us for further action.
Core Commitment: 7eleven 888 has never and will never sell your personal data to third parties for commercial marketing purposes. Your data is used solely to operate and improve our services to you.
7eleven 888 collects various categories of personal data necessary to provide our services safely and effectively. The types of data we collect are as follows:
Personal Identification Data:
Contact Data:
Financial Data:
Platform Usage Data:
Technical Data:
We does not store your credit or debit card number. All payments via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX are processed securely through a PCI-DSS certified payment gateway.
7eleven 888 collects your personal data through a range of transparent and lawful methods:
| Collection Methods | Data Type | Collection Timing |
|---|---|---|
| Registration Form | Name, email, phone, date of birth | During account registration |
| KYC (Identity Verification) Process | MyKad/Passport, verification selfie | Prior to first withdrawal |
| Financial Transactions | Payment information, bank account details | During deposit & withdrawal |
| Platform Usage | Game history, clicks, active time | Ongoing during use |
| Cookies | Session data, preferences, analytics | While browsing the platform |
| Interactions with Customer Support | Conversation content, chat logs | When contacting our team |
We may also receive your data from trusted third parties such as identity verification providers (for the KYC process) and payment gateway providers (for transaction verification), solely for security and regulatory compliance purposes.
7eleven 888 uses the personal data collected solely for the following legitimate, transparent, and necessary purposes:
Important: Your data will not be used for automated decision-making that significantly affects you without human oversight, unless explicitly stated and with your consent.
7eleven 888 does not sell, rent, or disclose your personal data to third parties for commercial marketing purposes. However, in certain limited circumstances, we may share your data with the following parties:
All third parties with whom we share data are bound by data protection agreements that prohibit them from using your data for any purpose other than those authorised, and they must adhere to security standards equal to or higher than those of 7eleven 888.
7eleven 888 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure:
While we take all reasonable precautions, no digital system can be guaranteed 100% secure. We recommend using a strong, unique password that you do not share with anyone, and enabling 2FA on your account.
7eleven 888 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.
| Data Type | Retention Period | Retention Reason |
|---|---|---|
| Active Account Information | Throughout the active account period | Account management & services |
| Financial Transaction Records | 7 years | Malaysian legal & tax requirements |
| KYC & Identity Verification Logs | 5 years after account closure | AML & regulatory compliance |
| Game & Betting Logs | 3 years | Dispute resolution & auditing |
| Customer Support Log | 2 years | Complaint resolution & improvement |
| Technical Data (IP, Access Logs) | 90 days | Security & fraud detection |
| Marketing Data (with consent) | Until consent is withdrawn | Promotional communications |
When data is no longer needed and the mandatory retention period has expired, 7eleven 888 will securely delete or anonymise that data using methods that ensure it cannot be recovered.
7eleven 888 uses cookies and similar tracking technologies to enhance your user experience, ensure the platform functions correctly, and understand how our members use the platform.
You can manage your cookie settings through your browser settings. Disabling certain cookies may affect the functionality of some parts of the platform. For more information, refer to your browser's help documentation.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights with respect to the personal data we hold about you:
Platform 7eleven 888 is strictly prohibited for anyone under the age of 18. We do not knowingly collect or process any personal data from minors.
Should we discover that we have inadvertently collected data from anyone under the age of 18, we will take immediate steps to:
If you believe a minor may have registered an account on 7eleven 888, please contact us immediately at support@7eleven888.app and we will take immediate action.
Parents and guardians are encouraged to monitor their children's online activity and use appropriate parental control software to prevent unauthorised access to online betting platforms.
7eleven 888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in the data protection technologies we use.
When we make material changes to this Privacy Policy, we will:
Continued use of the platform 7eleven 888 following the posting of any amendments constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
For any enquiries, concerns, or requests relating to this Privacy Policy or your personal data, please contact our Data Protection Officer (DPO) through the following channels:
Please include "Privacy Inquiry" or "Data Request" in the subject line of your communication so it can be directed to the right team. We are committed to responding to all privacy-related inquiries within 5 business days.
If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) under the Ministry of Communications and Digital.
All privacy and personal data communications are handled by a specially trained team bound by strict confidentiality obligations. The privacy of your inquiry is also protected.
Under Malaysia's PDPA, you have important rights regarding the personal data we hold. We respect and facilitate the exercise of these rights.
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.
If your data is inaccurate or incomplete, you may request a correction or update at any time.
You may request deletion of your personal data, subject to any legally mandated retention obligations still in effect.
You have the right to object to the processing of your data for specific purposes, particularly direct marketing that you have not opted into.
You may request your data in a machine-readable format for transfer to another service of your choice.
In certain circumstances, you may request that we restrict how we process your data while a particular issue is being resolved.
To exercise any of the above rights, contact us at privacy@7eleven888.app
Six pillars of data security that make 7eleven 888 a trusted platform for Malaysians.
256-bit SSL protects every byte of data transmitted between your device and our servers 7eleven 888. This is the same standard used by Maybank, CIMB, and other leading Malaysian financial institutions.
All of our data processing practices are designed and audited to ensure full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
We have never sold, rented, or disclosed your personal data to advertisers or third parties for commercial marketing purposes — and we never will.
Your credit or debit card number is never stored in our systems. All payments are processed through a PCI-DSS certified gateway that meets global security standards.
We have a formally appointed Data Protection Officer (DPO) to ensure privacy policy compliance and to handle all data-related requests with diligence.
Our security systems are regularly tested by qualified independent cybersecurity experts to identify and address any vulnerabilities before they can be exploited.
Your privacy is protected, your data is secure, and your transactions are guaranteed. Join over 500,000 Malaysians who have already trusted 7eleven 888 for their digital entertainment.