๐Ÿ“‹ TERMS & CONDITIONS

Terms & Conditions 7eleven 888 โ€“ Platform Terms of Use

Please read these terms and conditions carefully before registering or using any of the services at 7eleven 888. By registering an account, you agree to be bound by all the terms set out herein.

Effective Date: 1 January 2026  ยท  Last Updated: 1 January 2026

01Introduction & Acceptance of Terms

Welcome to 7eleven 888, an online entertainment and betting platform operating under the domain 7eleven888.app. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and 7eleven 888 ("Platform", "We", "Company").

By registering an account, accessing, browsing, or using any part of the platform 7eleven 888, you confirm that you have read, understood, and agree to be bound by all provisions of these Terms, together with Privacy Policy and Responsible Gaming Policy ours, which is considered part of these Terms.

If you do not agree with any part of these Terms, please stop using the platform immediately and contact our team at support@7eleven888.app to close your account.

Important Note: These Terms are written in Bahasa Melayu for the convenience of Malaysian users. In the event of any conflict between this version and any other language version (if available), the Bahasa Melayu version shall prevail.

02Member Eligibility

To register and use the service 7eleven 888, you must meet all of the following eligibility requirements:

  • You are 18 years of age or older at the time of registration. This platform is strictly prohibited for anyone under the age of 18.
  • You are an individual registering for your own personal use and not as a representative of any business entity without written authorisation.
  • You are acting in a personal capacity and not in a professional or commercial capacity.
  • Use of the platform does not violate any laws or regulations applicable in your place of residence.
  • You have never been declared bankrupt or insolvent, and the funds you use for wagering are legitimately earned and solely your own.
  • You are not on the active voluntary self-exclusion list.

Warning: 7eleven 888 reserves the right to request proof of age at any time. Accounts found to have been registered with false information, particularly regarding age, will be suspended immediately and all balances may be forfeited.

03Account Registration

Each user is only permitted to register and hold one (1) account only on the platform 7eleven 888. Multi-accounting is strictly prohibited and will result in the closure of all associated accounts.

Upon registration, you are required to provide accurate, complete, and up-to-date information, including:

  • Full name as per official identification
  • An active Malaysian phone number (for verification purposes)
  • A valid and active email address
  • Date of birth (actual)

You are solely responsible for keeping your account password confidential. 7eleven 888 will never request your password through any communication channel. Any activity carried out using your login credentials will be considered your own action.

Identity verification (KYC โ€“ Know Your Customer) may be required before your first withdrawal is processed. Required documents may include a copy of your MyKad or passport.

04Deposit & Withdrawal

7eleven 888 supports a wide range of local Malaysian payment methods for the convenience of our members. All transactions are processed in Malaysian Ringgit (RM).

Accepted Deposit Methods:

  • Touch 'n Go eWallet
  • GrabPay
  • Boost eWallet
  • ShopeePay
  • DuitNow (QR transfer)
  • FPX โ€“ Online Banking (Maybank2u, CIMB Clicks, Hong Leong Connect, RHB Now, AmOnline, etc.)
Transaction Type Minimum Limit Daily Maximum Limit Processing Time
Deposit (e-Wallet) RM 20 RM 50,000 Instant โ€“ 60 seconds
Deposit (FPX/Online Banking) RM 20 RM 50,000 Instant โ€“ 5 minutes
Withdrawal (e-Wallet) RM 50 RM 30,000 15 minutes โ€“ 1 hour
Withdrawal (Bank Account) RM 50 RM 30,000 30 minutes โ€“ 2 hours

All withdrawal requests are subject to standard security checks. 7eleven 888 reserves the right to request supporting documentation for withdrawals exceeding RM 5,000. No processing fees are charged by the platform; however, your e-wallet provider or bank may impose their own charges.

Withdrawals may only be made to the same payment method used for the deposit, and must be under the same name as the account holder 7eleven 888 yours. This is a security measure to prevent fraud.

05Bonus & Promotions

From time to time, 7eleven 888 offers our members a wide range of bonuses and promotions, including welcome bonuses, deposit bonuses, cashback, poker freerolls, and special seasonal promotions. All bonuses are subject to rollover requirements (wagering requirements) as specified in the terms of each respective promotion.

General conditions applicable to all bonuses:

  • Each bonus may only be claimed once unless otherwise stated.
  • The standard rollover requirement is 5x to 20x the bonus value (depending on the bonus type) before any withdrawal can be made.
  • Bonuses must be used within the stipulated time frame โ€” expired bonuses will be forfeited automatically.
  • Wagering using bonus funds only (without deposited funds) will not count towards the rollover requirement.
  • 7eleven 888 reserves the right to void bonuses if there is any indication of abuse or fraudulent activity.
  • Bonuses cannot be transferred between accounts.

For full details on current promotions and their specific rollover requirements, please visit our promotions page or contact our customer support team.

06Game Rules

Each game category at 7eleven 888 has its own specific rules accessible within the respective game. General rules applicable to all games are as follows:

  • Game results are final โ€” once a round is completed, the result is final and cannot be disputed unless there is documented evidence of a technical failure.
  • In the event of a system failure or technical disruption during an active game, 7eleven 888 reserves the right to void the relevant round and refund the wager amount.
  • For Sports Betting (football, cricket, badminton, etc.), results are based on the official outcome of the relevant match. Any errors in listed match information may be corrected by 7eleven 888.
  • The use of any external software or systems to gain an unfair advantage is strictly prohibited.
  • Poker is played between real players โ€” 7eleven 888 is not a party to the bets โ€” we only collect a fixed rake.

07Prohibitions & Restrictions

The following actions are strictly prohibited on the platform 7eleven 888 and may result in immediate account closure:

  • Registering more than one account (multi-accounting)
  • Providing false or inaccurate information during registration or the KYC process
  • Using another person's account or allowing others to use your account
  • Attempts to manipulate or exploit errors in the system or software
  • Colluding with other players to cheat, particularly in poker games
  • Use of bots, automated software, or any artificial intelligence tools to play
  • Any money laundering or financial fraud activity
  • Placing unauthorised bets or attempting to transfer funds through the system with no genuine intent to play

08Account Suspension & Closure

7eleven 888 reserves the right to suspend or close any account at any time, with or without prior notice, for the following reasons:

  • Breach of any provision under these Terms
  • Suspected fraudulent activity or money laundering
  • Requests from relevant authorities
  • Account inactivity for more than 12 consecutive months (dormant account)
  • Voluntary closure request by the member

In the event of account closure due to a breach of these Terms, 7eleven 888 reserves the right to forfeit all balances in the account, including any bonus funds that have not met the rollover requirements. Net deposits (deposits minus valid wagers) will be refunded upon completion of the investigation, subject to the company's final decision.

To close your account voluntarily, members may contact our support team via live chat or email. All eligible balances will be returned within 3โ€“5 business days once the request has been approved.

09Privacy & Data Security

7eleven 888 takes the protection of our members' personal data seriously and operates in compliance with applicable data protection laws in Malaysia. The collection, use, and storage of your personal data is subject to Privacy Policy which form part of these Terms.

Key security measures we have in place:

  • 256-bit SSL encryption for all communications between your browser and our servers
  • Passwords are stored using secure hashing algorithms โ€” no one within the company is able to view your original password
  • Two-factor authentication (2FA) is available and encouraged for all accounts
  • Round-the-clock 24/7 security monitoring to detect any suspicious activity
  • Regular security audits conducted by independent, qualified third parties

Your credit/debit card information not stored in our system. All payment transactions are processed by recognised and certified payment providers.

10Limitation of Liability

To the extent permitted by applicable law, 7eleven 888 shall not be liable to you for:

  • Any indirect, consequential, special, or punitive losses arising from the use of the platform
  • Service disruptions due to scheduled maintenance that was communicated in advance
  • Technical failures beyond our control, including internet disruptions on your end
  • Losses resulting from unauthorised access to your account due to your own negligence in safeguarding your login credentials
  • Any financial decisions you make based on information found on our platform

Total liability 7eleven 888 to you under any circumstance shall not exceed the total amount you deposited in the 30 days prior to the event giving rise to the claim.

11Responsible Gaming

7eleven 888 is fully committed to promoting responsible gaming. We believe that gaming should be a form of entertainment, not a source of stress or financial hardship.

Protection features we provide for members:

  • Daily/Weekly/Monthly Deposit Limit: Set a limit on the total amount you can deposit within your chosen time period.
  • Session Time Limit: Set the maximum time you wish to spend in a single session.
  • Temporary Break: Take a break from 24 hours to 6 months without closing your account.
  • Voluntary Self-Exclusion: The option to exclude yourself from the platform permanently or for an extended period.

For more information on responsible gambling and available support resources, please visit our Responsible Gaming ours.

If you or someone you know is experiencing gambling-related issues, please reach out to the relevant helpline. Professional support is always available.

12Amendments to These Terms

7eleven 888 reserves the right to modify, update, or replace any part of these Terms at any time, at our sole discretion. Any changes take effect immediately upon being posted on this page with a new "Last Updated" date.

We will endeavour to notify members of any material changes through:

  • An in-platform notification upon your next login
  • Email notification to your registered email address (for important changes)
  • Updates on this page with a clear date

Continued use of the platform 7eleven 888 following any changes to these Terms will be deemed as your acceptance of those changes. If you do not agree with the updated Terms, you should stop using the platform and may request account closure.

13Applicable Law & Dispute Resolution

These Terms and any disputes arising from them are subject to the applicable laws and regulations. Any dispute that cannot be resolved amicably through our customer support channels will be referred to an appropriate alternative dispute resolution process.

7eleven 888 aims to resolve all member complaints within 5 business days. The formal complaints process is as follows:

  1. Contact our customer support team via live chat or email with full details of your complaint.
  2. We will acknowledge receipt of your complaint within 24 hours and begin an investigation.
  3. An initial decision will be communicated within 5 business days.
  4. If you are not satisfied, you may request a review by senior management within 14 days.

14Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact our 7eleven 888 through the following channels:

  • Email: support@7eleven888.app
  • Live Chat: Available 24/7 within the platform (click the chat icon at the bottom right corner)
  • WhatsApp: Available during office hours (8:00 AM โ€“ 12:00 AM)

Our team speaks Bahasa Melayu and is ready to assist you with any questions or issues related to your account, transactions, or games.

Our average response time is under 2 minutes for live chat and 4โ€“6 hours for email. We are committed to providing prompt and friendly support to all members 7eleven 888.

7eleven 888's Commitment to Its Members

Behind every one of these terms and conditions are values we uphold to protect and respect every member.

Member Fund Protection

Member deposit funds are held in accounts separate from the company's operating funds, ensuring your money is safe and can be returned at any time it is needed.

Full Transparency

7eleven 888 upholds a policy of full transparency across all our operations. No hidden charges, no terms buried in the fine print. What you see is what you get.

Fair Play & Verified

All games use an audited and independently verified RNG (Random Number Generator). Every game outcome is entirely random and cannot be manipulated.

Your Data Is Secure

Your personal and financial data is protected with the latest encryption technology. We do not sell or share your information with third parties for marketing purposes without your consent.

Timely Payouts

We are committed to processing all valid withdrawals within the stated timeframe. Should any delay exceed the promised limit, you are entitled to file a formal complaint.

24/7 Bahasa Melayu Support

Our Bahasa Melayu-speaking customer support team is here to help you at any time. No question is too small, and no problem is too big for us to work through together.

Key Highlights of These Terms

Here is a summary of the key points to keep in mind as a member 7eleven 888.

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Age Requirement 18+

This platform is strictly for users aged 18 and above. Registration by minors is strictly prohibited.

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One Account Only

Each user may only hold one account. Multi-accounting will result in the closure of all associated accounts.

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Minimum Deposit RM20

The minimum deposit amount is RM20. All transactions in MYR are processed via e-wallets and local online banking.

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Bonuses Subject to Rollover

All bonuses are subject to rollover requirements before withdrawals are permitted. Please read the specific terms of each promotion carefully.

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Your Data Is Protected

All personal and financial data is protected with 256-bit SSL encryption and will not be shared without your consent.

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Complaints Resolved Within 5 Days

Every formal complaint will be investigated and responded to within 5 business days through our official support channels.

โœ… REGISTER WITH CONFIDENCE

Familiar with Our Terms? Join 7eleven 888 Now

With a clear understanding of your rights and responsibilities, you are now ready to enjoy Malaysia's best entertainment experience alongside more than 500,000 members 7eleven 888.

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